About 38 results for the topic "interpersonal skills in customer service"
4 pages - 230.2 KB
Customer service and interpersonal skills: the ability to communicate a positive attitude, empathy, energy and helpfulness to customers or co-workers and to ...
50 pages - 957.0 KB
Successful communication skills. ○ interpersonal skills and valuing ... best practices in customer service, american management association, hrd press,.
11 pages - 56.8 KB
By bj alge · 2002 · cited by 109 — abstract: organizations are placing increased emphasis on identifying indi- viduals with customer service orientation. in the present investigation we test.
1 page - 239.8 KB
Employers are looking for candidates who possess skills that prepare them to make immediate contributions. in addition to a solid academic background, ...
9 pages - 182.3 KB
And apply a broad range of competencies in various work contexts. ... communication skills to monitor and advise on customer service strategies.
5 pages - 77 KB
In sales techniques, upselling initiatives and customer care. ... excellent written and verbal communication and interpersonal skills.
2 pages - 332.3 KB
Customer service. customer services specialist with extensive management experience. strong interpersonal skills with certification in employee mediation ...
Knowledge, skills, abilities or other behaviors critical to success in a job role or ... emphasizes a team approach to providing great customer service.
40 pages - 315 KB
Experience, skills and qualifications in your application. ... excellent customer service skills. ... my interpersonal skills have been developed.