/ 0
Table of contents

Document in text mode:

1. START WITH YOURSELFHow well do you know your interpersonal communication strengths and weaknesses? Do you prefer to express your ideas verbally or in writing? Do others feel the same way or have the same impression? If you’re not sure, ask for feedback from a trusted friend or colleague to gauge how others perceive your communication strengths and weaknesses.2. KEEP YOUR AUDIENCE IN MINDNo matter who you’re communicating with, it’s always important to pay attention to your audience. For example, how will they be feeling? What are their expectations? What do you need from them and how can you structure your approach to gain the information or agreement that you’re looking for? When considering your audience, it’s also important to make sure you’re talking to the right people who actually have the ability to help. 3. CHOOSE YOUR TIMINGWe all know (or should know) there’s a right time and a wrong time to raise certain issues, which means understanding how others think and work, and wha...