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The knowledge trap: an intranet implementation in a corporate environment - Chapter 2:Literature reviewHazel Hall PhD 2004 3CHAPTER 22 LITERATURE REVIEW2.1 IntroductionThis chapter provides an overview of previous research on knowledge sharing and intranets. Itintroduces the framework for the case study that comprises the main focus of the researchdescribed in this thesis.It is important to set the context of the literature review work by first providing:• an explanation of its specific purpose for this particular case study;• comments on the previous treatment of the broad topic of knowledge sharing, and the roleof intranets in such activity;• an indication of scope of the work presented in this chapter.The main purpose of the literature review work was to survey previous studies on knowledgesharing and intranets. This was in order to scope out the key data collection requirem ents forthe primary research to be conducted, and it formed part of the emergent research designprocess (Dens...