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College of Licensed Practical Nurses of Alberta, Competency Profile for LPNs, 3rd Ed. 31 D: Communication and Interpersonal Skills Major Competency Area: D Communication and Interpersonal Skills Competency: D-1 Date: June 1, 2015 Effective Communication 32 College of Licensed Practical Nurses of Alberta, Competency Profile for LPNs, 3rd Ed. A Licensed Practical Nurse will: D-1-1 Demonstrate knowledge and ability to apply verbal and non-verbal communication techniques to create therapeutic relationships including:  respectful tone and manner  active listening  paraphrasing and reflecting  seek clarification  timeliness  adjust style as necessary  write clearly and accurately D-1-2 Demonstrate knowledge and ability to apply verbal and non-verbal techniques to establish effective communication with inter-professional team and others. D-1-3 Demonstrate knowledge and ability to adapt communication techniques to address barriers including:  cognitive  cultural  developmental  emot...