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EMPLOYEE PERFORMANCE APPRAISAL SATISFACTION: THE CASE EVIDENCE FROM BRUNEI’S CIVIL SERVICE A thesis submitted to the University of Manchester for the degree of Doctor of Philosophy in the Faculty of Humanities 2014 NORFARIZAL OTHMAN Institute for Development Policy and Management School of Environment, Education and Development 2 TABLE OF CONTENTS Table of Contents ……………………….……………………………………………………………………………. 2 List of Appendices …………………………………………………………………………………………………….. 7 List of Figures ………………………………………………………………………………………………………….. 8 List of Tables ……………………………………………………………………………………………………………. 9 Abstract ……………………………………………………………………………………………………………………. 11 Declaration ………………………………………………………………………………………………………………. 12 Copyright ………………………………………………………………………………………………………………….. 12 Acknowledgements ………………………………………………………………………………………………….. 13 Publications and Paper Presented …………………………………………………………………………… 14 List of Abbreviations ……………………………………………………………………………………………….. 15 CHAPTER ONE : INTRODUCTION …………………………………...