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Table of contents
Table of contents
Table of contents
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Download free eBooks at bookboon.com2 Apex Leadership LtdHigh-impact interpersonal skills How to be a persuasive leader Download free eBooks at bookboon.com3 High-impact interpersonal skills: How to be a persuasive leader1st Edition© 2013 Apex Leadership Ltd & bookboon.comISBN 978-87-403-0365-0 Download free eBooks at bookboon.comClick on the ad to read moreHigh-impact interpersonal skills4 ContentsContents Preface 8 About the Author 91 Introduction 102 Influencing 112.1 Power and influence 112.2 Active listening and being interested in others 122.3 Body language and being assertive 132.4 Building rapport 142.5 Influencing skills summary 153 Persuading 163.1 Ethos, logos and pathos 163.2 Arguing if you’re right, listening as if you’re wrong! 173.3 Selling a message. 183.4 Persuasion skills summary 19 Download free eBooks at bookboon.comClick on the ad to read moreHigh-impact interpersonal skills5 Contents4 Delegating 204.1 Delegation defined 214.2 Why delegate? 214.3 How do you delegat...