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Important Policy Measures for Freight Customers To promote economic activities in the country during covid pandemic, Indian Railways has taken a number of freight policy measures. More relaxations have been provided to the customers by slew of incentives announced by Indian Railways. These incentives are expected to boost the economy of the country. Details of the initiatives duly referring circular/policy letter are given below. For details of the initiatives, customers may visit the Traffic Commercial Directorate of at Indian Railways website (www.indianrailways.gov.in). Customers may get in touch with Sr. Divisional Commercial Manager at division level or Chief Commercial Manager (FM) at zonal railway level for any freight traffic related query. Customers may also visit the website of FOIS (www.fois.indianrail.gov.in) to know more about freight traffic and policies. A. FREIGHT INCENTIVE SCHEMES: i) Automatic Freight Rebate Scheme for traffic loaded in Traditional Empty Flow Directio...