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Intercultural Communication and Cultural Intelligence in the Workplace By Susanne Martins B. Soc. Sc., Grad. Dip. Ed. Studies This thesis is presented for the award MASTER OF EDUCATION (RESEARCH) of Murdoch University 2013 iiDECLARATION I declare that this dissertation is my own account of my research and has not been previously submitted, in whole or in part, for assessment at any tertiary institution. Susanne Eva Martins Canning Vale, Western Australia iiiACKNOWLEDGEMENTS Although only a single name appears as the researcher and author of this work, its completion would not have been possible without the assistance and support of others. During the past eighteen months, I have been fortunate to have received supervision from two fabulous, meticulous and professional supervisors, Dr. Laura Perry and Emeritus Professor Jan Currie who are excellent academics in the School of Education. Laura and Jan took it in turns to ask the hard questions and they also helped me turn my thoughts from...