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Your business technologists. Powering progress IIT ReferenceArchitecturefor HealthcareWhitepaper ITAH IT Reference Architecture for Healthcare2Within this changing environment, an increas-ing prerequisite for hospitals to survive is to scrutinize and improve their own processes and performance. Not only in terms of the quality of healthcare, but also in terms of the quality of the working environment for personnel and in relation to reducing operating costs. This is only possible if insight can be gained into internal pro-cesses and their outcome and, where possible, if these can be measured. Only then can pro-cesses be improved and resources employed ef-ficiently and effectively. This also allows optimal use of information within these processes. Such focus on processes and information is relevant to all healthcare sectors. The Hospital Processes Figure 1 illustrates the dependence of and the distinction between the different components of patient care in a hospital which integrally r...