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Executive SummaryWHITE PAPERPassenger Railway Industry: The Mobility Revolution Shows the Way AheadThe passenger railway industry has been under increasing pressure to transform due to changing business dynamics and customer expectations. There is a need for enhancing passenger experience and ensuring profitability for railway operators worldwide. The need is to invest in next generation rail travel where a passenger is informed at every stage of his journey in real time to enable personalized mobility. Mobility as a service (MaaS) is also gaining increasing traction today as the COVID-19 pandemic makes a strong case for contactless travel and minimized human touchpoints. Emerging IoT based data sources will see greater uptake as they help travelers make better informed choices about their journeys. The use of IoT will also aid in better planning and optimization of transport networks and services. It will result in a resilient and connected rail travel experience that is safe, seamles...