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Performance Management and Appraisal8Learning Outcomes After studying this chapter you should be able to:8.1 Discuss the difference between performance management and performance appraisal8.2 Identify the necessary characteristics of accurate performance management tools8.3 List and briefly discuss the purposes for performance appraisals8.4 Identify and briefly discuss the options for “what” is evaluated in a performance appraisal8.5 Briefly discuss the commonly used performance measurement methods and forms8.6 Identify and briefly discuss available options for the rater/evaluator 8.7 Briefly discuss the value and the drawbacks of a 360° evaluation 8.8 Identify some of the common problems with the performance appraisal process8.9 Identify the major steps we can take to avoid problems with the appraisal process8.10 Briefly discuss the differences between evaluative performance reviews and developmental performance reviews8.11 Define the following terms: Performance management Performanc...