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39 ELIS Research Digest, Vol. 3, Issue 3, pp. 39-54 ©2016 ELIS. www.elis.moe.edu.sg Preparing Students to Communicate in the Workplace Introduction It has long been recognized that children need to learn in school the skills necessary to fulfil their fu-ture roles as workers and citizens (Heath, 2007). Among the skills that children need to be taught are communication skills, which are widely recog-nized as crucial for success (Morreale & Pearson, 2008). Morreale and Pearson (2008) claimed that ‘most would agree that competence in oral com-munication is prerequisite to academic, personal, and professional success. However, while humans are born with the ability to vocalize, they are not born with a full accoutrement of the knowledge, attitudes, and skills that constitute communication competence. The ability to communicate effec-tively and appropriately is learned and, therefore, can and should be taught’ (p. 225). The American Association of Colleges of Teacher Education and the Partn...