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Journal of Contemporary Issues in Business and Government Vol. 28, No. 04, 2022 https://cibgp.com/ P-ISSN: 2204-1990; E-ISSN: 1323-6903 DOI: 10.47750/cibg.2022.28.04.033 453 ROLE OF EMOTIONAL INTELLIGENCE IN FACILITATING INTERPERSONAL COMMUNICATION AND STRENGTHENING RELATIONSHIP Running head: ARTICLE ON EMOTIONAL INTELLIGENCE Sanjay Sunny, Research Scholar, Loyola college, Chennai Dr.M.Salathiyan, Assistant Professor, Loyola college, Chennai Course: Ph.D Institution: Loyola College, Chennai Date: 05/07/2022 Abstract Higher emotional intelligence is necessary for both managers and employees in an organisation because it helps all the individuals in an organisation to control individual emotions in operation management activities. This emotional intelligence is necessary because it brings flexibility and reduces the chances of workplace stress. As a result, the individuals can understand the situations of other individuals in the workplace quite effectively. This is necessary to maintain...