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38. BDP-Kongreß für Verkehrspsychologie 2002 in Regensburg Seite 1 von 1 (Stand: 09.05.05) The importance non-verbal communication in diagnostic assessment in the traffic psychological exploration Thomas Meier-Faust TÜV MPI GmbH Š Halderstraße 23 Š 86150 Augsburg Tel. +49-821-34329-0 Š eMail: [email protected] Nicht weil die Dinge schwierig sind wagen wir sie nicht, sondern weil wir sie nicht wagen sind sie schwierig. [It is not because things are difficult that we don’t dare do them, but because we don’t dare to do them that they are difficult] - Anon Die Natur erklären wir, das Seelenleben verstehen wir. [We explain nature; we understand psychological life] - Dilthey Non-verbal communication Psychology is the study of behavioural patterns, thoughts, ideas and also human emotional and physiological reactions. It includes the study of processes of human interaction and non-verbal communication (gestures, posture, movement, facial expressions, tone of voice). Non-verbal co...