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1 The influence of leaders’ verbal and nonverbal behavior on perceived leadership effectiveness A thesis presented in partial fulfillment of the requirements for the degree M.Sc. Business Administration at the University of Twente Enschede, Netherlands Mariett Lauk 2019 Supervisors: Prof. Dr. C.P.M. Wilderom M.Sc. PhD Candidate J.G.W.L Smits 2 Silent Meaning The word not spoken goes not quite unheard. It lingers in the eye, in the semi-arch of brow. A gesture of the hand speaks pages more than words, The echo rests in the heart as driftwood does in sand, To be rubbed by time until it rots or shines. The word not spoken touches us as music does the mind. — Sen. William S. Cohen (1985) The New York Times 3 Abstract The aim of this MSc thesis is to examine what verbal and nonverbal human behaviors, displayed by leaders in regularly held staff meetings, influence perceived leadership effectiveness. In order to do so, the verbal and nonverbal behaviors of 45 leaders in regularly held staff ...