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Verbal & Non-Verbal Communication Skills Report 1 AIPC’s Counsellor Skills Series • Counselling Microskills – An Overview • Focusing • Encouragers, Paraphrasing and Summarising • Questioning • Confrontation • Reflection of Meaning • Self-Disclosure • Active Listening • Body Language – An Overview • Observation Skills • Attending Behaviour • Empathy Page 2 AIPC’s Counsellor Skills Series, Report 1 About This Series “AIPC’s Counsellor Skills Series” is a 5-Part Series exploring a range of skills counsellors can utilise to assist clients in achieving optimal outcomes in life. These reports were professionally written for Counsellors, Mental Health professionals and other Counselling enthusiasts, and are completely free of cost. We hope you enjoy this reading. We encourage you to forward this publication to friends and colleagues. If you would like to write feedback, email [email protected] Kind Regards, Sandra Poletto Chief Executive Officer Australian Institute of Professional Counsellor...